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Degraded

New users are unable to download their documents

Apr 24 at 10:18am CDT
Affected services
Onboarding

Resolved
May 12 at 03:49pm CDT

This issue has been resolved and all users are now able to download their documents

Created
Apr 24 at 10:18am CDT

Any users added since April 20th will not be able to download their onboarding documents. The team is looking into this issue.