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Degraded

Reference checks cannot be ordered

Oct 24, 2023 at 9:49pm UTC
Affected services
Reference Checks

Resolved
Nov 16, 2023 at 6:31pm UTC

We have identified the root cause of why SkillSurvey orders were not processing for some users and have deployed a fix. All SkillSurvey orders should process as expected.

Created
Oct 24, 2023 at 9:49pm UTC

We are investigating an issue around reference check orders not processing after users complete the reference check ordering workflow.