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Reference checks cannot be ordered

Oct 24 at 04:49pm CDT
Affected services
Reference Checks

Nov 16 at 12:31pm CST

We have identified the root cause of why SkillSurvey orders were not processing for some users and have deployed a fix. All SkillSurvey orders should process as expected.

Oct 24 at 04:49pm CDT

We are investigating an issue around reference check orders not processing after users complete the reference check ordering workflow.