Previous incidents

October 2023
Oct 24, 2023
1 incident

Reference checks cannot be ordered

Degraded

Resolved Nov 16 at 12:31pm CST

We have identified the root cause of why SkillSurvey orders were not processing for some users and have deployed a fix. All SkillSurvey orders should process as expected.

1 previous update

Oct 18, 2023
1 incident

Cannot Advance or Reject Applicants within the Mobile App

Degraded

Resolved Oct 20 at 10:34am CDT

We have identified the solution for moving applicants and candidates in the mobile app. For the users who now download the latest version of the mobile app from the App Store, the issue is now fixed.

1 previous update

Oct 17, 2023
1 incident

App is running slowly

Degraded

Resolved Oct 17 at 04:58pm CDT

We identified the core issue causing the app to run slowly and resolved the problem. All pages of the app should be running normally again.

1 previous update

September 2023
No incidents reported
August 2023
Aug 29, 2023
1 incident

Candidate application pages are not viewable

Resolved Aug 29 at 01:13pm CDT

The issue has now been resolved, all users should be able to view applications once again.