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Error processing background checks and Caliper tests

Nov 20 at 01:20pm CST
Affected services
Background Checks

Nov 21 at 11:17am CST

The team has put in a temporary fix to address the ordering issue. We will investigate a more permanent solution after the Thanksgiving holiday.

Nov 20 at 01:20pm CST

We are investigating reports around users not being able to order background checks and Caliper tests.