Previous incidents
Resumes are not updating from Indeed Applicants
Resolved Dec 28 at 11:57am CST
The resumes are now available from Indeed applicants, this issue is resolved
1 previous update
Invoice Status updates
Resolved Feb 02 at 04:12pm CST
This has been resolved, our team has now fixed all historical invoices on the billing page in regards to this issue.
2 previous updates
Hireology Site Slow Down
Resolved Dec 06 at 02:34pm CST
We have resolved the issue that was slowing down Hireology's load times
1 previous update
Hireology In-App Purchases
Resolved Nov 29 at 05:03pm CST
We have resolved the issue that was stopping a-la-carte purchases in the Hireology platform.
1 previous update
Error processing background checks and Caliper tests
Resolved Nov 21 at 11:17am CST
The team has put in a temporary fix to address the ordering issue. We will investigate a more permanent solution after the Thanksgiving holiday.
1 previous update
Creating Job Descriptions with AI tool is not working
Resolved Nov 08 at 09:53am CST
The issue has now been resolved! All users should be able to create a Job Description via the "Create with AI" button.
1 previous update
Reference checks cannot be ordered
Resolved Nov 16 at 12:31pm CST
We have identified the root cause of why SkillSurvey orders were not processing for some users and have deployed a fix. All SkillSurvey orders should process as expected.
1 previous update
Cannot Advance or Reject Applicants within the Mobile App
Resolved Oct 20 at 10:34am CDT
We have identified the solution for moving applicants and candidates in the mobile app. For the users who now download the latest version of the mobile app from the App Store, the issue is now fixed.
1 previous update
App is running slowly
Resolved Oct 17 at 04:58pm CDT
We identified the core issue causing the app to run slowly and resolved the problem. All pages of the app should be running normally again.
1 previous update