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Degraded

Mobile App Unexpected Candidate Results

May 15, 2024 at 2:32pm UTC
Affected services
Jobs

Resolved
May 15, 2024 at 10:47pm UTC

A new version of the mobile app has been released. If downloaded, it should resolve the issue around reviewing a candidate's documents via the mobile app. Thank you all for your patience.

Updated
May 15, 2024 at 9:45pm UTC

We have identified the root cause of the issue around viewing a candidate's documents via the mobile app. A fix will be rolled out soon.

Created
May 15, 2024 at 2:32pm UTC

We are currently investigating reports that customers are experiencing unexpected results after viewing a candidate's documents via the mobile app