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Degraded

Referrals is not loading

Jun 18 at 01:19pm CDT
Affected services
Referrals

Resolved
Jun 19 at 02:40pm CDT

We identified the root cause and have implemented a fix to restore access to the Referrals system.

Updated
Jun 18 at 02:34pm CDT

We have learned that the SSO login for referrals is still not working. If you access referrals through the Hireology app or login without single-sign-on, there should be no issue.

The team is investigating the SSO issue now

Updated
Jun 18 at 01:47pm CDT

Referrals should now be loading for all customers. Thank you all for your patience.

Created
Jun 18 at 01:19pm CDT

The team is investigating reports of the referrals platform no longer loading for certain customers. We are trying to identify the root cause and should have an update shortly.