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Intermittent SMS Message Send Failures

Sep 16 at 03:58pm CDT
Affected services
Email / SMS Messaging

Resolved
Sep 16 at 03:58pm CDT

We recently identified an issue that caused some SMS messages to intermittently fail when sent to applicants from newly provisioned phone numbers. Our Engineering team quickly addressed the problem, and a fix has now been deployed. We sincerely apologize for any disruption this may have caused and appreciate your patience as we worked to resolve it.