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Intermittent SMS Message Send Failures
Sep 16, 2025 at 8:58pm UTC
Affected services
Email / SMS Messaging
Resolved
Sep 16, 2025 at 8:58pm UTC
We recently identified an issue that caused some SMS messages to intermittently fail when sent to applicants from newly provisioned phone numbers. Our Engineering team quickly addressed the problem, and a fix has now been deployed. We sincerely apologize for any disruption this may have caused and appreciate your patience as we worked to resolve it.
Affected services