Previous incidents

July 2023
Jul 11, 2023
1 incident

Custom Email and SMS templates are not showing up for some accounts

Resolved Jul 11 at 10:28am CDT

We are investigating reports around Custom email and SMS templates no longer appearing for certain accounts.

June 2023
Jun 28, 2023
1 incident

We have identified an issue with resume keyword searching not working since J...

Resolved Jun 28 at 04:53pm CDT

We have identified an issue with resume keyword searching not working since June 25th. We are backfilling the missing data and it should be resolved in the next 48 hours.

Jun 12, 2023
1 incident

The site is not responding

Downtime

Resolved Jun 12 at 08:35am CDT

We have successfully addressed the issue, resulting in the site being fully restored and functional once again. We apologize for any inconvenience this may have caused.

1 previous update

May 2023
May 11, 2023
1 incident

Customers may experience general slowness and/or timeouts

Degraded

Resolved May 11 at 09:25pm CDT

We have identified the root cause of the performance issues and have remedied the situation. We apologize for the inconvenience!

1 previous update

May 02, 2023
1 incident

some site functionality is degraded

Degraded

Resolved May 03 at 03:29pm CDT

Communications with 3rd party integrations has been resolved.

5 previous updates