Previous incidents

August 2024
Aug 19, 2024
1 incident

Errors with some ZipApply Applications

Degraded

Resolved Aug 20 at 02:59pm CDT

We have resolved the issue that was affecting certain applications from ZipApply

1 previous update

July 2024
Jul 30, 2024
1 incident

Some customers may be experiencing difficulties loading the application

Degraded

Resolved Jul 31 at 10:42am CDT

The connection issues have been resolved. All customers should be able to access the application fine now.

1 previous update

June 2024
Jun 18, 2024
1 incident

Referrals is not loading

Degraded

Resolved Jun 19 at 02:40pm CDT

We identified the root cause and have implemented a fix to restore access to the Referrals system.

3 previous updates

Jun 10, 2024
1 incident

SMS sending not working

Degraded

Resolved Jun 10 at 05:35pm CDT

The issue around SMS messages not sending has been resolved. Thank you all for your patience.

1 previous update

Jun 05, 2024
1 incident

Applicants not transferring to WellSky

Degraded

Resolved Jun 12 at 04:24pm CDT

The majority of customers should no longer have issues syncing applicant data to WellSky. However if you are still experiencing any issues, please reach out to our Customer Care team and we can look into it further.

2 previous updates