Previous incidents

The latency and timeout issues have been resolved, and all systems are operating normally. Thank you for your patience.

You should now be able to receive and use MFA codes via text without delay. We appreciate your patience while we worked with our provider to fix this.

Engineers identified the cause of the 502 Bad Gateway messages being presented to customers. A fix has been put in place and services are back online.

We have identified the root cause, resolved it and refreshed the underlying data sources that power insights. Insights reports for all customers have been restored and reflect the latest data.

We have deployed a fix and verified that Indeed Apply functionality has been restored. We apologize for the inconvenience and appreciate your patience!

The service issue affecting our onboarding partner, Click Boarding, has been fully resolved.
Thank you for your patience and understanding.
If you have any urgent questions, please contact our support team.

Our referrals platform is back up and running, thank you for your patience!

Front-End Service Degradation Resolved

Services are deemed stable again after reports of Intermittent Timeouts. Upon investigation, this was related to a recovery step by our cloud hosting provider related to the Oct 30th outage.